Terms of Business
1. ABOUT LUV CAR LOANS
Here at Luv Car Loans, our mission is to provide a quality, personable service to all of our customers, whilst offering them the best financial acceptance we can obtain. We pride ourselves on treating all of our customers with respect and integrity. Training is provided so our staff are equipped to handle any questions in a professional manner, and to make your journey through your finance application comfortable and enjoyable.For Terms and Conditions about your use of this website please visit - https://www.luvcarloans.co.uk/terms-and-conditions
2. CREDIT SEARCHES
By submitting your application through Luv Car Loans website, you are allowing us to submit your details to a Third Party/Credit Reference Agency. In order to assess your credit worthiness, we will send your details to a third party to complete a soft search. Your details will be checked with fraud prevention agencies, if any false or incorrect information is passed to us and this is found to be fraudulent, details will be passed along to the fraud prevention agencies. Lenders your application is sent to will carry out credit searches with the details you have provided us. If you do not consent for Luv Car Loans to submit your details to credit reference agencies, please do not submit an application.
3. FINANCE OPTIONS
Your details will be passed to the lenders with whom Luv Car Loans work with. These lenders will carry out credit checks of their own and may check your details with fraud prevention agencies. This group of lenders provide us with a wide range of credit products and as a broker we will try to obtain you the best finance acceptance.We will not give you advice or recommendations, however we will provide you will all the information for you to make an informed decision. We may receive commission from lender for introducing your details to them, these can vary based on each individual case. Luv Car Loans will not charge you a fee for the service it provides.
Luv Car Loans is a Trading Name of Luv Financial Solutions Ltd . We are authorised and regulated by the Financial Conduct Authority (FCA), who are the regulatory body for consumer credit firms and those that offer a financial service. Our authorised number is 631264.
Luv Car Loans act as a Credit Broker and not a Lender.
5. PRIVACY & DATA PROTECTION
Luv Financial Solutions Ltd are regulated by the Information Commissioners Office (ICO) and our registered number is ZA032449. We will ensure your information is stored securely and confidentially, only sharing your information for the purpose it was received, arranging and administering financial contracts. We will ask you what your marketing preferences are for future purpose, to let you know of any exclusive offers or services we may think will be of interest to you, or to ask you for feedback of your experience with us.
You have the right to request the information we hold on you at any time, as well as to ask us to remove your information from our systems. This can be done using the above contact details.
In the event that you are dissatisfied with the service you have been provided, please do not hesitate to contact us on firstname.lastname@example.org. Full details of our complaints procedure can be found at - https://www.luvcarloans.co.uk/complaints
7. CONTACT INFORMATION
Luv Financial Solutions Ltd T/A Luv Car Loans (08350789)
Registered Address - 1 Quay Business Centre, Harvard Court, Warrington, Cheshire, WA2 8LT
0330 056 3556 (Freephone)